Welcome to Palle Samagra Seva Kendram

The initiative of the department of Panchayat Raj and Rural Development, to have Digital Local Governance envisages that the Panchayat shall serve as a single window for providing through branchless banks e-panchayat services. Rural Development activities like NREGS payments, SERP Services, financial services etc., at the level of Gram Panchayats.

The objective is to facilitate availment of the above services in the ease and at their door step transparency and removing hassle of approaching different departments/offices to meet their requirements. The model provides impetus to the objective of the National e-Governance Plan that envisages making all the Government services available to the citizens of India via electronic platform. It envisages addressing the present hardships in availing pensions and insurance services , utility payments, and MeeSeva services etc., through ‘branchless banking’ by opening Palle Samagra Seva Kendralu as service delivery points with appropriate technology and to emerge into a full-fledged “one stop financial services centre” at village itself. One stop shop will serve as an insurance against ignorance of the poor in the villages as then centres can also be used as knowledge disseminates It will bring about a revolutionary transformation in the villages and would ensure availability of the services and also effective implementation. Village Level Entrepreneurs will run the One Stop Shop Centres on self sustainability model. These centres, usher in a new era in the implementation of all the Government schemes and brings required co-ordination among all the department concerned and thus would be a game changer in rural development in providing services at the village level. The beneficiaries are also will be able to get their grievance redressed without moving from pillar to post. It creates very congenial environment in the villages for the citizen to come out of the ignorance of the various services and schemes available from the Government. There will be absolutely no scope for middlemen who will exploit the gullible poor in the villages.